Shipping Policy
Shipping Method: Prince Hair Company ships all hair items via USPS Priority Mail with a signature requirement. This shipping method may take up to 4 days to arrive at your address.
Most hair accessories will ship via USPS Ground Advantage unless otherwise noted. This shipping method may take up to 10 days to arrive to your address
Important Planning Note: Customers are advised not to schedule any hair appointments or make plans until they physically have the hair in their possession. This precaution is to ensure that customers receive their orders on time.
In-Stock Items: If an item is in stock, it will be shipped once the payment has been successfully processed, which can take up to 3 business days.
Virgin Hair Bundles: Virgin hair bundles take up to 3 business days for payment processing. After successful payment processing, the item will be shipped on the next business day.
Wig Creation: All wigs take between 5 and 7 business days to be recreated. Once the order is completed, the wig will be shipped immediately.
Communication: The company will inform customers via email once their payment has been processed and when their hair or product has shipped.
Quality Control: Prince Hair Company values its customers and takes pride in providing 100% raw and virgin remy hair at an affordable price. To maintain quality, we perform quality control checks on all hair, including sourcing, cleaning, and proper sanitation.
This information provides clarity on the ordering process, shipping, and the company's commitment to delivering high-quality hair products to its customers.